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Billing
Refund Policy
A buyer-ready refund policy template for subscription and white-label deployments.
Last updated: July 5, 2026
Monthly plans
Customers may cancel renewal from the billing portal when payments are configured. Access remains available until the end of the paid period unless the operator's policy says otherwise.
Refund window
A production operator may offer a 7-day refund window for first-time paid subscriptions if usage is reasonable and no abuse is detected.
Enterprise and custom work
Enterprise, white-label, setup, and customization fees are usually non-refundable after work starts unless a written agreement says otherwise.
Payment provider
Refunds are processed through the connected payment provider, such as Stripe, Razorpay, Paddle, or another configured gateway.